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  • Unverified
  • Location:Maharashtra, India
  • Year of Establishment:2002
  • Business Type:Business Services
  • Turnover:Rs. 50 Lakh - 5 Crore
    (or USD 100 K - 1 Million)
  • Main Products:Industrial Market Research, Consumer Research
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Customer satisfaction is closely related to employee satisfaction. Hence, simultaneous customer and employee testing yields extra information on which, what, how, and why issues need to be addressed.

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Customer satisfaction is closely related to employee satisfaction. Hence, simultaneous customer and employee testing yields extra information on which, what, how, and why issues need to be addressed. This survey is conducted according to a planned strategy so that the exact feedbacks can easily be obtained. A continuous improvement of customers' happiness with products and services is most important to safeguard revenues and profits.

 

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